If the transfer is sent to a closed account, it will be rejected, and the amount will be refunded to the customer's wallet. If the account is frozen and the transfer has already been received and credited to the beneficiary's account, the amount will not be refunded.

If the transfer status is "Ready for Pickup" and the agency refuses to release the funds to the beneficiary, a ticket must be raised immediately under "Inquiry."

Yes. The transfer fee will be refunded along with the transfer amount.

barq does not support receiving money via SWIFT code.

Customers can make up to 25 international remittance transfers per month.

Please ensure that the beneficiary's name is entered correctly and matches the name shown on their National ID.

Yes. Selecting the purpose of the transfer is mandatory, and the customer must provide this information when making the transfer. No exceptions are allowed.

This means that barq Financial Company does not currently support international transfers to that country.

If the transfer has not yet been credited to the beneficiary's account, barq can contact its partners regarding the transfer.

After adding the beneficiary, the customer will receive a confirmation call to confirm and activate the beneficiary.